Terms of Service

Last updated: March 2026

1. Agreement to Terms

By accessing or using Re-Voo ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

Re-Voo is operated by Haimer Labs, LLC ("Company," "we," "us," or "our"). These Terms govern your access to and use of re-voo.com and all related services.

2. Description of Service

Re-Voo is an AI-powered platform that generates automated replies to Google Business Profile reviews on behalf of local businesses. The Service integrates with Google Business Profile via OAuth and uses AI to draft, manage, and (where authorized) post review responses.

3. Eligibility

You must be at least 18 years old and have the legal authority to bind the business entity you represent. By using Re-Voo, you represent that you meet these requirements.

4. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at support@re-voo.com if you suspect unauthorized access.

5. Subscription and Billing

5.1 Plans

Re-Voo offers a free trial period, followed by paid subscription plans as described on our pricing page. Pricing is subject to change with 30 days' notice.

5.2 Free Trial

New accounts receive a free trial as specified at signup. No credit card is required to start the trial. At the end of the trial period, continued use requires a paid subscription.

5.3 Payment

All payments are processed through Stripe. By providing payment information, you authorize us to charge your payment method for all fees incurred. Subscriptions renew automatically unless cancelled.

5.4 Cancellation

You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial periods.

5.5 Additional Profiles

Additional Google Business Profile locations beyond your plan's limit are billed at the rate specified on the pricing page, charged monthly.

6. Google Integration and Permissions

6.1 Authorization

By connecting your Google Business Profile, you authorize Re-Voo to access your review data and, where you enable auto-reply, to post responses on your behalf.

6.2 Accuracy of Responses

While we use advanced AI to generate review replies, we do not guarantee the accuracy, appropriateness, or tone of any generated response. You are solely responsible for any content posted to your Google Business Profile through Re-Voo. We strongly recommend reviewing AI-generated responses before they are published.

6.3 Compliance with Google Policies

Your use of Re-Voo must comply with Google's Terms of Service and Google Business Profile policies. We are not responsible for any consequences arising from violations of Google's policies.

6.4 Revocation

You may revoke Re-Voo's access to your Google account at any time through your Google account settings or through your Re-Voo dashboard.

7. Acceptable Use

You agree not to:

  • Use the Service to post false, misleading, or fraudulent review responses
  • Violate any applicable laws or regulations
  • Attempt to reverse engineer, decompile, or extract the source code of the Service
  • Use the Service in a way that could damage our reputation or that of Google
  • Create multiple accounts to circumvent usage limits or trial restrictions
  • Resell or sublicense access to the Service without written permission

8. AI-Generated Content

Re-Voo uses artificial intelligence to generate review response suggestions. You acknowledge that:

  • AI-generated content may contain errors, inaccuracies, or inappropriate language
  • You are responsible for reviewing and approving content before it is published
  • We are not liable for any damages arising from AI-generated content posted through the Service

9. Intellectual Property

The Service, including all software, algorithms, designs, and content, is owned by the Company and protected by applicable intellectual property laws. These Terms do not grant you any rights to our intellectual property beyond the limited license to use the Service.

Your business data, review content, and responses remain your property. By using the Service, you grant us a limited license to process your data solely for the purpose of providing the Service.

10. Privacy

Your use of the Service is subject to our Privacy Policy, incorporated herein by reference. Please review our Privacy Policy to understand our data practices.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

14. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, non-payment, or any reason we deem necessary. You may terminate your account at any time. Upon termination, your right to use the Service ceases immediately.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes shall be resolved in the courts of New York County, New York.

17. Contact

Questions about these Terms? Contact us at legal@re-voo.com